Operational simulation platform

Test operational changes before they touch customers.

DryRun replays your policies against real historical cases, exposing risk, cost, and customer impact before you deploy.

Run the product demo →Apply for the pilot ↓
Historical replayTraceable decisionsZero live actions
D DRYRUN
ACAcme CloudSupport operations
⌕　◐　PB
THURSDAY, AUG 28

Operational overview

Cases analyzed48,291+12.4%
Automation coverage63.8%+8.1%
Projected savings$42.6k/ month
Simulation accuracy96.2%+1.7%
ACTIVE SIMULATION

Refund policy · v4

RUNNING
32,810 of 48,291 cases68%
EST. SAVINGS$42.6kRISK FLAGS17ETA04:12
POLICY HEALTH

7 require review

ATTENTION
H

Refund threshold exceeded6 cases · Policy v4

→
M

Low confidence resolution11 cases · Model route

→
THE PRE-DEPLOYMENT CONTROL LOOP

Know what the agent would do—before it can do it.

DryRun turns a proposed support policy into an evidence-backed operational decision using your own historical cases.

01

Replay

Import a historical case cohort and run the proposed policy without touching a customer or support system.

02

Measure

Expose false automation, refund exposure, segment risk, escalations, and policy violations.

03

Decide

Receive a traceable deploy, revise, or block recommendation with rollout limits and stop conditions.

SAFE BY CONSTRUCTION

Simulation first. Production never.

01No live customer actions or paid model dependency

02Raw imports remain separate from normalized cases

03Versioned policies, reproducible runs, and complete audit evidence

FOUNDING DESIGN PARTNERS

Bring one risky support policy. Leave with evidence.

We are opening five pilot seats for teams automating refunds, credits, cancellations, or escalations. Run a representative dataset through DryRun and receive a decision-ready risk report.

Apply for a pilot →